US immigration queues
12/06/11 | Forum post in reply to BusinessTraveller

Personally I have found the immigration staff at Atlanta to be very friendly. My complaint is that they are too chatty, and this is one of the reasons for having to queue so long !

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BA miles and Customer Service
11/06/11 | Forum post in reply to acireale

I am a gold card holder, and by and large I am very happy with BA. Of course there are a few things I grip about, but then I think of the alternatives. For nearly all the destinations I need or want to go to, BA are better than the competition,...

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Priority Baggage on BA?
11/06/11 | New topic created

On the few occasions I have had to put some luggage into the hold of an aircraft, the BA check-in assistant has dutifully attached an orange priority label to the bag. For every short-haul flight this has not made any difference to speed of...

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US immigration queues
11/06/11 | Forum post in reply to BusinessTraveller

Earlier this year I took over 3 hours from landing at Atlanta to leaving the airport, thanks to the queues at immigration and the absurd requirement they have to go through security on arrival and having to twice retrieve baggage. On the other...

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Advice on Caribbean destinations
12/03/11 | Forum post in reply to Potakas

I would fly BA to Antigua and then take LIAT to Anguilla

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LHR Snow Disruption - Jan 2010 Views
23/12/10 | Forum post in reply to DisgustedofSwieqi

Stevescoots Agreed. I consider BA to be pretty good at reacting to events, but poor at preventing these events from happening. I think they have handled things well from Saturday onwards ( and been sucessful in making BAA look bad ) - but...

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LHR Snow Disruption - Jan 2010 Views
23/12/10 | Forum post in reply to DisgustedofSwieqi

Not really, just a cop-out and a willingness to accept failure. A bit ironic from a poster who often celebrates the high life being prepared to accept poor standards when the going gets tough ! Many people in the UK seem to just accept we...

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LHR Snow Disruption - Jan 2010 Views
22/12/10 | Forum post in reply to DisgustedofSwieqi

Just received the email from Willie Walsh !

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LHR Snow Disruption - Jan 2010 Views
22/12/10 | Forum post in reply to DisgustedofSwieqi

VK, The message from Willie Walsh doesn't seem to make any attempt to explain the events of Friday though........and I don't appear to have received such a letter, I'm obviously not as valuable a customer ( only Silver ! ) Prague Airport is...

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