[Anonymous]

[slotski]

Boarding plane was good, with Premium Economy boarding after UC. Was served sparkling wine and due to delay was topped up twice. After an hours delay, pilot reported fault could not be fixed and we were told to de-board and switch planes.

Eventually took off on replacement plane 4 hours late. Service was friendly and attentive, food tasty but a bit mean. After dinner brandy was very generous, but limited drinks trolleys except water and juice, but could request drinks. IFE on new Vera system was top notch. Afternoon tea was served with two small finger sandwiches (tasty) and small cup cake. Very limited snacks available during flight, limited to pretzels. Overall great crew, seat and IFE, let down by mean food. Shame about the delay.

[BugAdvisor]

Shame about the delay – didn’t they offer food vouchers while you waited for another aircraft? This is my review of Virgin Premium Econ:
http://www.bugadvisor.com/2012/11/27/virgin-atlantic-lgw-las-premium-economy/
or look under airline review in http://www.bugadvisor.com

[slotski]

Apparently flight has to be delayed by 4 hours before vouchers are offered and flight departed 4 hours and 1 minute late

[Author]

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