[Tom Otley]

I am flying back from Bangkok in a few days time. I thought I might investigate the price of upgrading.

No seats left in World Traveller Plus, but some seats left in Club World.

Bit astonished at the price, though….

[capetonianm]

Another example of BA’s outstanding IT department’s work. Someone’s mother must be very proud of the 16 year old programmer in Bangalore who did that programming.

I am sure Cruz would like to know about this.

[Edski777]

Just a message from BA they definitely don’t want you in Club on this flight. LOL. 😉 😉

[seasonedtraveller]

Is it just me, or does anyone else find BA’s new website to be awful?

Certainly not as easy to use as the other one – looks and ‘feels’ more like it should be a website for Ryanair or worse – like they are trying to sell you something on every click of the mouse.

I would describe it as tacky.

[K1ngston]

Tom, the best way to upgrade is to go the desk on the day and ask, the prices will not be that ludicrous I can assure you …….

Tried to do it for my trip back to Sin from LHR recently but they could only offer my husband and I separate cabins for the journey which sort of defeated the objective so we decided to stay in WTP … but the cost was good and acceptable for the upgrade

Did it recently on Thai from DAK-BKK and upgraded for less than $100 SGD

Good luck I hope it works out for you

[Tom Otley]

Good advice.

It’s a day flight, so I will grin and bear it, but it does make me wonder about the mysteries/ dark arts of yield / revenue management…

Presumably if the computer (or someone very clever) comes up with this price, it is because occasionally, someone pays it?

So under what circumstances (deal of the century? / loved one on deathbed?) would anyone pay this?

[capetonianm]

It’s clearly an error as it is significantly higher than a full business class o/w. At first glance I thought it was quoting in THB.

[SwissExPat]

I find there are many examples of this on the BA website.

Standard example is when booking logged into the BAEC.

If you price a normal cash fare for a trip you get $x as a price say in J.

If you do a ‘Pay with cash and upgrade with Avios’ and book in Y+ (but getting seats in J, i.e the original booking) I have often seen the cash price to be in excess of $x and then the add 24,000 Avios as a debit ?????????

Complete lunacy…. I am worndering if anyone ever books usinsg the ‘Pay with case, upgrade with Avios’ or maybe it is just my normal routes where the anomoly kicks in.

[Ah,Mr.Bond]

This probably is correct, it’s worth every penny to sit on that 20 year old 3 cabin, unrenovated chickenbus!! Trust me Tom, even WTP is not worth it on this thing, I would stay in Y if I were you.

[mkcol74]

[quote quote=833370]I find there are many examples of this on the BA website.
Standard example is when booking logged into the BAEC.
If you price a normal cash fare for a trip you get $x as a price say in J.
If you do a ‘Pay with cash and upgrade with Avios’ and book in Y+ (but getting seats in J, i.e the original booking) I have often seen the cash price to be in excess of $x and then the add 24,000 Avios as a debit ?????????
Complete lunacy…. I am worndering if anyone ever books usinsg the ‘Pay with case, upgrade with Avios’ or maybe it is just my normal routes where the anomoly kicks in.
[/quote]

Maybe this piece on Head for Points explains the above error.

[Montysaurus]

I agree that BA’s new site is pretty poor. Another example of “it ain’t broke so let’s fix it”.

[sparkyflier]

Used it the other day and did not like it at all. It was always in my opinion, one of the best ones..

[Tom Otley]

Well it’s true Bangkok gets the old aircraft.

The B777-200 had an IFE so poor even occasional flyers were listening to music on their phones.

With exceptions, of course….

[DNAdams]

Is there any chance of BA upgrading this route anytime soon?

[Stowage222]

The final slap in the face is the use of a photo of the BA Dreamliner – not the clapped out a/c they actually use on that route!

[Author]

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