Unable to log into the forum from mobile devicesBack to Forum
For the past 6-7 weeks, I have been unable to log into the forum from either my phones – GalaxyS7 & iPhone6 nor my tablet.
Both username and password are correct & no error messages are displayed but the log in does not happen and returns me to the same page. I’ve cleared Cookies/Cache etc but still no joy.
Any thoughts from the BT team?
Anyone else have issues?29 May 2017
I just tried logging in to the site on an iPad using my wife’s account (strangely she doesn’t seem to have used it for some time – or ever).
Since I didn’t know her password I put her email in and then the password was wrong and I reset it, but with the new password I could log on.
If you get chance on one of the mobile devices could you try that? I can always reset it to whatever you like later.
Again, sorry for the trouble. I’d like to say we have suffered a power shortage but that just wouldn’t be true.29 May 2017
Not wishing to muddy any waters but hope the info helps, I also use an S7, an S5, a Galaxy Tab and a TabS2 and have no problems logging in on any of the devices.29 May 2017