Ryanair online check-in fee

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This topic contains 2 replies, has 2 voices, and was last updated by  JackyLek 12 Nov 2009
at 18:09
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  • Anonymous

    fastenseatbelts
    Participant

    I’m sure i’m not the first to query this, but is Ryanair really allowed to be charging everyone to check in online?

    As far as i can make out, you can no longer check in at the airport (as of October 25), and therefore have to check in online, which will cost you £5 per person per flight.

    Given that there is no way around it, surely this cost should be added to the upfront cost of the flight? Wasn’t there an EU ruling about this?

    They do have an exception that the charge is waived on promotional fares, so maybe this is somehow covering them in law?

    I don’t have an issue with Ryanair trying to make money out of people by offering other services such as insurance, or even extortionate checked baggage fees, as these are all optional. But when you have no choice but to pay the charge, surely it is part of the cost of the flight?


    JackyLek
    Participant

    There is no law for this, since is already state in the booking term, just as the payment fee. Ryanair is good only if you have time, no luggage, get the ticket for nothing, the airport is near your house or destination and you can control your temper. Im based in Scandinavia and if I had use Ryanair and check-in my luggage, is more expensive then Norwegian, who is also a low fare company but use the big airport and being more service for customer.

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