British Airways Global System Outage

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  • Tom Otley
    Keymaster

    From the Daily Telegraph

    British Airways probe into IT power failure nears end as owner IAG enjoys soaring profits

    “Willie Walsh, the boss of British Airways owner IAG, has said the investigation into the power failure behind an IT meltdown that grounded tens of thousands of passengers is nearly over, as the group reported a surge in profits.

    Roughly 75,000 passengers are thought to have been affected by the incident in May, which grounded planes at both Heathrow and Gatwick airports over the busy May Bank Holiday weekend.

    Mr Walsh said the external investigation was “largely complete”, adding he had “not learned anything new” beyond what the airline group had already suspected was the cause of the meltdown – namely an inadvertent cutting of power followed by an unauthorised and incorrect restoration.”

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