Major BA baggage delays, chaos in T5
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at 07:10 by FormerlyDoS.
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WillieWelshParticipantIt seems there are major problems in T5 today.
http://www.bbc.co.uk/news/uk-england-london-24240169
Sorry to anyone affected but it does sound like utter chaos.
25 Sep 2013
at 12:31
HedgeFundFlyerParticipant“All our planes continue to operate as normal” remarked BA.
Just with no passengers or baggage on board, it would seem.
Haha.
25 Sep 2013
at 12:44
FormerlyDoSParticipantJust arrived at LGW South on Norwegian, from HEL.
Through immigration in 3-4 minutes, bag out 5 mins later, superb experience
A good, no fuss, flight on a comfortable shiny new 737 with the Boeing Sky interior and free wifi.
71€ – the future of short haul air travel (along with Germanwings, easy, Vueling, if the dead hand of IAG doesn’t affect it and the other good new airlines.)
25 Sep 2013
at 17:57
trusmanParticipantHaving flown today on a BA flight from T5 (my bag made it), the explanation given by one of the drafted in support team was that it was infact a baggage system malfunction, nothing to do with BA as this is operated by heathrow as it is in all terminals and under contract to Babcock. Shame BA gets all the bad publicity though as its only them operating from T5. i wonder if the same thing happened in T4 for example, people wouldn’t be blaming the airline but the airport….
25 Sep 2013
at 18:34
HippocampusParticipantGatwick has had baggage belt failures in the past as well.
The press statement was clearly aimed at advising passengers booked on flights today to proceed to the airport as normal where the issue seems to have been resolved reasonably quickly.
The anti-BA agenda on this forum beggars belief at times.
25 Sep 2013
at 18:35
FormerlyDoSParticipantTrusman
if you have a dedicated terminal, your brand gets associated with it.
Terminal 4 handles these airlines, according to http://www.heathrow-airport-guide.co.uk/terminal-4.html
Aeroflot
Air Algerie
Air Astana
Air France
Air India
Air Malta
Air Mauritius
Air Transat
Alitalia
Arik Air
Azerbaijan Airlines
Biman Bangladesh Airlines
Bulgaria Air
China Eastern Airlines
China Southern
Delta
Etihad Airways
Gulf Air
JAT Airways
Jet Airways
Kenya Airways
KLM Royal Dutch Airlines
Korean Air
Kuwait Airways
Libyan Arab Airlines
Malaysia Airlines System
Qatar Airways
Royal Air Maroc
Royal Brunei Airlines
Saudia
Sri Lankan Airlines
Syrianair
Tarom
Tunisair
United Airlines
Uzbekistan AirwaysBit difficult to pin baggage problems to one of the above only.
Hippocampus
Well Gatwick did not have a problem today, did it? Praising Gatwick is not an attack on BA, but perhaps thou dost protest too much?
25 Sep 2013
at 19:09
SimonS1ParticipantTrusman – maybe you could clarify why on posters at my local station BA is claiming to have “created the terminal voted the world’s best”.
Are the being misleading? Or did they really create T5 in which case they must presumably share the responsibility. You can’t claim the credit then dump on someone else when it goes wrong.
25 Sep 2013
at 19:34
ImissConcordeParticipantBA4ever … But delaying the flight doubles the problem as the incoming load would then be affected … Not to mention the rest of the days rotation.
25 Sep 2013
at 20:51
JordanDParticipant@ FormerlyDoS – 25/09/2013 19:09 GMT
Just for clarity – are you saying that if there is an infrastructure problem at T5, it is right to blame the airline because there is only one airline operating there (two incl a handful of IB flights), but if there is an infrastructure problem at T4, because there are multiple airlines there, one can’t blame the airline?
25 Sep 2013
at 23:29 -
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