Hilton to charge for own shuttle bus

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  • Anonymous
    Guest

    SwissExPat
    Participant

    As of 1 jan, the Hilton at Dublin Airport is imposing a two euro charge for use of their own shuttle bus for travel to Dublin airport.

    Others may be able to advise is this is a first for own brand shuttle bus charges but seems very petty to me.

    I communicated my major dissatisfaction to them!

    What next, rental car companies doing the same?

    I find that the Hilton’s I have stayed at near airports charge for the shuttle bus e.g. Hilton London Stansted Airport and London Heathrow Airport Terminal 5.

    It seems to be becoming the norm and is a total rip-off. Unfortunately, the hotels are too far out the way to walk, so you are forced into using the shuttle bus to get to the hotel!


    NTarrant
    Participant

    I hope they have improved the frequency at Dublin. I ended up sharing a taxi with a Frenchman as we both arrived at the bus stop to see it disappear in the distance. Next one in 45 minutes. The taxi was €16.00 I think. €2.00 is cheaper than the taxi, the hotel is some way out.

    The T5 Hilton does not have its own shuttle, that is provided by National Express.


    PatJordan
    Participant

    I think the crux of this issue is the distance between some “Airport Hotels” and the actual airport.

    As good as the Hilton Dublin Airport is, it is several miles away from the airport, hence the need for some form of transport. 2 Euro isn’t much, but the principle of charging for this essential service is questionable.

    Suppose a traveller from outside the Eurozone arrives without small denominations…will they be refused carriage??


    NTarrant
    Participant

    If they had the facility to add it to the bill that is not too bad, providing you can prove you have a reservation.

    On thinking about it the bus stop for the Hilton is quite some distance from the terminal.


    SwissExPat
    Participant

    Hilton at T4 runs a half hour schedule to T5…. And no charge!

    Exactly what I’d expect.


    FormerlyDoS
    Participant

    This is nickle and diming behaviour.


    RichardB
    Participant

    what about using public transport at heathrow since the buses in the area around heathrow are free and hotels are shown on the map below

    http://www.icitst.org/Heathrow%20Free%20Travel%20Area.pdf


    SimonS1
    Participant

    Really the same way as some other hotels and some airlines are going. Offer the lowest headline rate and charge for add ons.

    At €2 it seems a bit silly for a supposed premium brand, however it’s similar to the baggage debate – if I am travelling with a briefcase why would I pay the same as someone with 20kg if baggage.


    fatbear
    Participant

    At the Hertz desk in Amsterdam Airport recently, they offered a shuttle bus to their part of the car park for 15 Euro rather than take very long walk. I politely declined !


    fatbear
    Participant

    At the Hertz desk in Amsterdam Airport recently, they offered a shuttle bus to their part of the car park for 15 Euro rather than take very long walk. I politely declined !

Viewing 12 posts - 1 through 12 (of 12 total)
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