Heathrow Terminal 5 passenger pick-up

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  • Anonymous
    Guest

    MartynSinclair
    Participant

    As a warning, Terminal 5 have introduced new passenger pick up rules.. (not sure whether they have been published or just being implemented)…

    Signs now direct cars to the new pick up area, inside the car park with associated parking charges. My system for collection is to call my driver who will meet me by a designated door number, I jump in & off we go.

    Monday evening… a PC (got nothing better to do at 9pm at an empty drop off zone))… threatened to fine him £40 and was extremely aggressive about this new revenue opportunity.

    You will see that the airport have now blocked off with barriers, part of the drop off zone.

    So it appears Terminal 5 is going the way of T3…. perhaps there will be drop off charges soon as well.

    I would still favour a drop off/pick up area, with 10 minutes free, then a charges of double the car park rate… that will get people to move on…


    BA319131
    Participant

    This is not permanent, the airport have been conducting a trial to reduce traffic queue times into T5 drop off, at peak times such as Monday mornings it can take 45 minutes to get there off of the M25.


    andrew.gill
    Participant

    Hi

    I don’t believe this is new, it’s just that it’s become custom and practice for some drivers to use the drop off area at level 5 (departures) rather than to wait for the passengers in the arrivals hall, and then walk together to the car

    andrew


    MartynSinclair
    Participant

    Andrew… why not make ‘drop offs’ pay too….?

    Most pax with hand luggage, do not need to be met… just arrange a very quick pick up…


    JordanD
    Participant

    The Heathrow By-laws are geared to be nothing more than a money raising scam by HAL; they ban pick ups by private transport except from their own car parks and offer no “free” option to pick up passengers.

    Shameful.


    andrew.gill
    Participant

    Hi

    This is a topic we’ll have to agree to disagree on

    For me, it’s fine. When I get dropped off it’s a fairly fast and simple process : we arrive, I get out of the car and they go

    Getting picked up, more often than not involves a period of waiting, and this is why we have car parks.

    I can take a free bus services that takes me from the airport out to Bath Road or Hounslow but after a long flight, I really like the idea of seeing a friendly welcoming face in the Arrivals area.

    andrew


    MartynSinclair
    Participant

    The system should either allow free drop off and pick up or charge for both.. a fast pick up system could easily be implemented..

    I believe in maximising revenue, but not taking advantages of the punters….


    LadyLlondon
    Participant

    I currently am able to work round these charges. But if one day they become unavoidable then I shall simply stop using Heathrow. It’s the biggest Welcome to Britain ripoff scam I know.

    Sick and tired of the ripoff culture the government does nothing to stop in this country. Some of us are lucky enough to have our fees paid but what about most normal people? Not everyone who flies is wealthy. The ripoffs connected with anything to do with air transport in this country just keep multiplying.


    fatbear
    Participant

    I will shortly be taking my first flight from the new Terminal 2. Can anyone comment on what the drop-off/pick-up is like at this terminal ?


    stevescoots
    Participant

    why not use the pods to the long term parking, then get picked up at the entrance to that?


    K1ngston
    Participant

    +1 LadyLondon I totally agree with you, Heathrow T5 is a rip off from the moment you arrive, to the way you are made to feel going through security in the terminal, and till the moment you are bussed to some remote stand to start your journey… I have always had one question WHY???????


    TerryMcManus24
    Participant

    Usually Just buy a Times/Telegraph/Morning Star newspaper and relax for an hour or so in the front section of a Piccadilly line tube on my way to Oakwood….. using my Freedom Pass…Easy …and hassle free.


    MartynSinclair
    Participant

    My mini cab driver was hassled by the uniformed jobsworth at T5 yesterday…. and he was dropping me off!!

    It does beg the question, why don’t the airport authorities provide a drop off / pick up lane for LICENSED mini cab drivers, in a similar way to Black Cabs… It seems to me that the number of licensed mini cabs driving to and from the airport is rising, predominantly because:

    1. licensed mini cabs are more cost effective than black cabs

    2. black cabs only operate around central London

    By all means charge licensed mini cabs for using the airport, but it seems very unfair for the passenger that a licensed form of commercial transport are just shoved into the car park to pick passengers up, which ultimately dramatically increases charges for passengers and inconveniences them at the same time, whilst another form of licensed commercial transport have an easier life at the airport.

    Passengers mode of transport changes, why should black cabs have an easier life at London Airport and licensed mini cabs just get hassled, fined and inconvenience the passenger….


    Ekond222
    Participant

    MS this thread’s a tad confusing- when your driver was dropping you off at 9.00pm…did he have his tfl mini-cab photo id on display – if not is that why the driver was being hassled?

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