Food ‘hoovering’ in lounge
Back to Forum- This topic has 43 replies, 18 voices, and was last updated 6 Mar 2015
at 21:01 by PeterCoultas.
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Charles-PParticipantDropped into the Brussels Star Alliance Business lounge (The Loft) last week for some breakfast before my flight and saw the most extreme example of food hoovering I have ever encountered. The lounge has a very nice central food area with a good selection of fruit, pastries, cold meats etc as well as a bar. The man concerned had a good sized Tupperware type box which had separate internal compartments and he was filling each of them with fruit, ham, cheese and biscuits. By the time he had finished he had a good sized lunch !
I no longer feel guilty about slipping an extra chocolate bar into my bag for my daughter.
3 Mar 2015
at 12:37
MartynSinclairParticipantCharles-P, if you ever see the small chocolate plate in FRA depleted, they were for my son …
I certainly do not fill water bottles up with whisky as I have seen people do………
3 Mar 2015
at 13:09
MartynSinclairParticipantthen its time to switch to CX – the food in the Wing….. superb…. BUT no JW Blue….
3 Mar 2015
at 13:47
seasonedtravellerParticipantI simply don’t understand people who seem to think it’s acceptable to ‘remove’ lounge food in such a manner – in my view it’s stealing.
I remember the old BMI lounge at EDI which always had a big bowl of ‘quality street’ type individually wrapped chocolates and also Walkers shortbreads – I regularly saw suited businessmen filling their briefcases with chocolates and biscuits………. used to piss me right off.
I think this kind of greedy, selfish behaviour should be clamped down upon by lounge staff & offenders banned from using the lounge.
3 Mar 2015
at 14:07
Charles-PParticipant‘seasonedtraveller’ I suppose this is one of those areas where society decides what is acceptable. I for example regard taking shampoo and body wash from hotels as fine ( I use them in the gym at home) but taking towels I see as stealing (although my sister does not). The odd extra apple or chocolate bar dropped into the bag is ok for me, bringing along a Tupperware box with the express idea of obtaining a pick-nick looks a lot like theft to me as well.
I have among my staff a woman who regards it as acceptable to take from a hotel anything that is ‘free’ including pens, notepads and chocolates.3 Mar 2015
at 14:18
MartynSinclairParticipantBA have been known to take Gold cards away when passengers were filling water bottles with any sort of alcohol…
When I was dieting, I would ask for a doggy bag of healthy food – I was never refused… and would often hand my own Tupperware to the kitchen staff….
Whilst I admit to taking chocolates, I don’t think I would have the chutzpah to walk around the buffet filling a plastic box……
9 times out of 10, ask the staff for food to go and they say yes…..
3 Mar 2015
at 14:26
Charles-PParticipantI read a story last month about a man who was the General Manager of a large New York hotel, he had written a book about his career and it included examples of guest theft including items like televisions, sofas, bed linen and in one incredible example the carpet ! I was surprised to read how often TV’s are stolen, it would seem for some hotels this is a weekly event.
3 Mar 2015
at 16:12
TominScotlandParticipantWhen I lived in Dublin, I well remember the theft of a grand piano from a major city hotel. A team of fellas walked in wearing brown coats and simply walked out with the piano – nobody challenged them!!
3 Mar 2015
at 16:18
SunnyM6ParticipantThis post reminds me of the man in China who purchased a first-class plane ticket and used it to eat a year’s worth of free meals at the lounge at XIY. Re-booked his ticket over 300 times!
When he was confronted by Eastern China Airlines, he simply refunded the ticket, got all of his money back and went on his merry way!
http://nypost.com/2014/01/29/man-uses-first-class-plane-ticket-to-eat-free-for-a-year/
3 Mar 2015
at 16:23
Charles-PParticipantTominScotland – I remember well the number of people who had expensive cars stolen in London during the 1980’s by two men who had a fake recovery truck. They simply drove up, hitched some Porsche or BMW to their Land Rover and drove off, there were reports that the police had on a couple of occasions held up traffic for them while they were at work !
3 Mar 2015
at 16:41
dodger10ParticipantCharlesP, the tupperware incident does seem to be a very rare and extreme case, and I understand where you are coming from.
I have seen cases where passengers have come into the lounge and treated it like a hotel buffet. The CX lounge “The Bridge” at HKIA has a good range of food, and I do find their breakfast offering is exceptional, which is the only time I go back for a second helping.
I do usually take the a bottle of water from the lounge as I leave. my excuse is that I refuse to pay HK$15-20 for a bottle of water on the way to the gate, when I know I can usually get that same bottle for $5 at the 7-11 outside of the departure lounge.
3 Mar 2015
at 16:53
inthesandpitParticipantWhilst i have not seen this in a lounge – food hoovering at the breakfast buffet in hotels never ceases to amaze me. It seems to be the normal thing to do and avoid buying lunch.
Staying at the Cove Rotana last year where the vast majority of guests were Russion or German, we were amazed to see ‘hoovering’ taken to another level. A party of 4 on the next table brought large bags to breakfast and after loading them with fruit, pastries wrapped in napkins they then made sandwiches from the cold buffet and filled old water bottles with juice. As we were only on a 3 night stay using Rotana points and therefore paying for breakfast we complained to the manager, who agreed it was wrong but there was nothing they could do.
I left clutching my banana which i had not managed to eat still feeling guilty.
Fast forward to lunchtime by the pool – same party of four decided the ‘stolen’ picnic was now too warm to eat – dumped the food in a waste bin and went to the pool bar for lunch.
was this greed or just the fact its there we must take it4 Mar 2015
at 06:16
MartynSinclairParticipantIn BKK and with the hotels agreement, I make up a salad plate from the breakfast buffet and have it sent up to the lounge.. and that’s my lunch.
In general at hotel breakfast buffets, I have no issue with taking food for later. I am sure you all remember the thread about the cost of a breakfast in some hotels. Its all about value….
Hotels are also guilty of throwing unused food away…
4 Mar 2015
at 06:29 -
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