British airways and carry on bagage

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Viewing 15 posts - 1 through 15 (of 26 total)

  • Anonymous
    Guest

    JeffD
    Participant

    I am getting really fed up with the ground staff handing British Airways flights with their attitude towards passengers with carry on luggage. I always travel with only one carry on bag, so why should I be forced into stowing it under my seat compromising my space ? I choose to carry on one bag as I do value seating sitting as confortably as possible. I really do object to having to stow my only bag under the seat just to allow other passengers the priviledge of stowing extra bags in the over head lockers.

    Last week a really grumpy member of ground staff told me if I refused to stow my single bad under the seat in front of me it would need to be checked into the hold !! I tried to explain I was sitting in seat 11a which was an exit row seat. Her reply…….”I dont care you must comply with my request !!!.

    I appreciate there needs to be some control over the passengers who bring on excessive amounts of cabin baggage, Monday morning a woman was struggling with 5 cabin bags and not a yellow lable in sight !!! The regulations state a maximum of 2 bags, so please BA stop hasseling the passengers who comply with your regulations and clamp down on the ones who insist on carrying on excessive hand baggage. – Rant over !!


    MartynSinclair
    Participant

    I have a habit of checking under my seat to feel and make sure my lifejacket is there.

    A couple of weeks ago, the bag under my seat (i.e. belonging to the passenger in the row behind) was wedged / shoved in so tight that it had moved or blocked my access to the lifejacket.

    I pointed this out to cabin crew and the case was moved.

    I willingly join your rant Jefferydavidson


    FDOS_UK
    Participant

    “Her reply…….”I dont care you must comply with my request !!!.”

    Get a policeman and explain that she is endangering the safety of the aircraft and passengers and make a complaint. Be fun to see her arrested 😉

    Seriously, find a manager and inform them of the conversation, she’ll get some (obviously needed) re-training on the spot.

    I think RFerguson or Littlegirl will inform you that you only need to stow your second piece of luggage under the seat in front and should be allowed to place your first piece in the bin.

    Just out of interest, in the USA, some aircraft are certified to allow hand baggage to go under the seat in front, in exit rows and that was also the case in the UK (on a type by type basis), when I started business travel.

    Later, it was homogenised to a single rule, which I guess makes sense as it is easier to enforce.


    BEYbrit
    Participant

    Board early, get your bag where you want it to be, then refuse to move it.

    A simple, yet effective strategy for a world where first come truly is first served.

    If you get bored easily whilst waiting for the other passengers to board, do what I do – enjoy a game of ‘kill, sh*g, marry’ with the other passengers as they pass by you. This is even more fun if you’re travelling with a like-minded colleague who can share your giggles.


    Alexthegreat
    Participant

    Last Sunday I flew out of T5 on BA to Kiev and several passengers placed their bags in the bins in Club and then walked down into Economy. No attempt by the crew to stop them and then of course the last few passengers to board seated in Club couldn’t find space for their bags


    JohnHarper
    Participant

    Surely the easy thing to do with these yellow tags is take them off again as soon as the staff member leaves?

    I laughed one day last week walking down a jetty at IST to board a flight back to ECN, BA had been on the jetty immediately before my flight and I counted at least twenty yellow tags on the ground.

    I can’t help but feel it would have been more sensible to issue everyone with a yellow tag to allow a bag to go in the overhead lockers and then say anything that didn’t have one would have to be placed under the seat in front of you allowing two tags to people who have front and exit row seats.


    FDOS_UK
    Participant

    JohnHarper – 03/02/2016 10:18 GMT

    Your logic seems good, to me.

    Makes you wonder how Ryanair and easyJet manage without tags 🙂


    MartynSinclair
    Participant

    I still think the BEST solution as mentioned by a poster (sorry, cant remember who) when this subject was previously discussed, is to charge for cabin / hand luggage… I bet this will reduce the amount being carried on board.

    http://www.businesstraveller.com/discussion/topic/BA-hand-luggage?page=1


    DNAdams
    Participant

    Slightly off topic but does anyone know if the ex LGW BA A320s have the new CE seat fitted with the 30″ pitch or do they still have the old ones with the 34″ pitch?
    I usually travel from LHR not from LGW so would be interested to know this and what seats are best in CE from LGW


    FDOS_UK
    Participant

    I’m not aware that BA has a policy of restricting any bag to any particular area on short haul, unlike some airlines who mark a certain amount of bins ‘business class only.’

    Swiss is a data point.

    Of course, one might hope for some common courtesy and consideration amongst passengers.


    FDOS_UK
    Participant

    DNAdams – 03/02/2016 11:49 GMT

    Some are ex bmi and have their old seats. Some are ‘pre-owned’ A320s (G-GATx) and have new CE seats, but lack a bulkhead in front of 1AC.

    All are 30″.

    2DF (first row on that side) seem to have the best rep on the G-ATx fleet, on the bmi – row 1 is a ‘class within a class.’


    AnthonyDunn
    Participant

    @ Jefferydavison – 03/02/2016 08:14 GMT

    You didn’t explicitly state that you were flying out of LHR. It may be that, after the advent of HBO fares, and the resulting scrum, ground handling companies elsewhere are being made to feel the heat of BA’s “new approach” to the inevitable consequence of people trying it on in order to save a tenner.

    There is also the old adage about paying peanuts and getting…

    IAG Capital Markets Day presentations may provide the background to your experiences. With IAG’s primary objectives of a 15% RoIC, an operating margin of 12-15%, obtaining an investment grade debt rating, raising the 2015 operating profit target from €1.8 Bn to €2.3Bn (see CMD 06Nov15 pp. 15-20), the stated intention is to generate and return cash to shareholders (and lots of it….!)

    BA’s retention of “carrier imposed surcharges” has been widely commented upon – featuring on various meedjah outlets recently – and the CMD2015 stated IAG’s intention of retaining as much as possible of the “windfall gain” with reduced fuel prices.

    Much has been made of cutting staff costs, and not just with the introduction of Mixed Fleet cabin crew. There is a new, and considerably cheaper, contract for LHR ground services personnel which is being rolled out as existing staff on the old (and much more generous) T&Cs leave the company. Back in 2014, and in return for a circa 25 hours/week (overwhelmingly on early shifts), BA was offering (and in very expensive west London) in the region of £11,000 pa plus about £3,500 pa shift allowance. So, around £14,500 pa. Assuming 48 weeks/1,200 hours annually, that equates to about £12/hour.

    Walsh has recently made clear that, with fuel costs no longer the issue they were, management focus is shifting back onto staff costs. With the advent of the so-called National Living Wage (sic), it is clear that some employers are now doing things such as making meal breaks unpaid and scrapping sick pay over and above the statutory scheme. In this particular race to the bottom, there is the example, from Ryanair, of staff having to pay for their own uniforms and cabin crew for their training costs. Perhaps this is where BA will be heading next.

    The annual IAG CMD provides an outsider with a substantial insight into IAG management thinking, focus and targets. Out of curiosity, can anyone point out any other airline that does anything comparable?


    LuganoPirate
    Participant

    Jeffey, I do sympathise and especially worrying is the attitude of the FA.

    BEYBrit, love your game. Can’t wait to try it out!

    I only board with one small cabin bag which easily fits into the locker, and like BEYBrit I make sure I’m among he first to board so there’s plenty of space.


    canucklad
    Participant

    Maybe the solution to this on-going issue with too much cabin baggage is for BA to invest in the type of bins Alaska Airlines is fitting……

    http://www.latimes.com/business/la-fi-airline-to-offer-bigger-overhead-bins-20140711-story.html

    Then again, could this development encourage even more selfishness !!

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