MakingTravelEasier - 03/06/2011 15:26 GMT
As a special treat I decided to go First on BA. I was looking forward to trying the new product but sadly all I got was a very old and tired one.
Now I know it takes time to get all the planes equipped but this 777 was out of the ark.
First off. Boarding. What a farce. Sign in the lounge said "Boarding" and as the flight was due to go in less than 30 minutes I made my way quickly to gate 10. Remember gate 10 is where you get bussed to the plane and it is in the basement.
It was a zoo. There is not enough space in the area when everyone else sees the signs saying "Board Now" and you get to the gate and it says "Please Wait". Left hand did not know what the right was doing. Was a horrible, horrible experience. You would think it was the first flight BA had ever boarded via a bus.
Then the actually plane. Worn seat cushions. An IFE screen that was smaller than my smartphone. No AVOD and a paltry selection of films. Now I knew it was a 777 I was going to be on, so I took some DVD's. But, my laptop needed power and there was no adaptor that would power my very uncommon pc. It is a Dell so I am being sarcastic in case that doesn't come across.
Bits of the seat fell off to add to the dilapated feel of the aircraft.
The crew did a sterling job in trying to keep the service up given the very poor tools they have been given. They were embarassed to be having to deal with everything which included 3 hours sat on the ground at LHR before take off.
Certainly not a First Class experience and please don't waste your hard earned cash for BA in this cabin.
