Welcome to the results of the Business Traveller Awards 2011. Voted for by you, the readers, they aim to celebrate the achievements of those travel companies that are making a real difference to your lives on the road.

The awards are completely independent and are widely recognised as the leading accolades in the business travel industry. There is no preselection by the magazine team and all the data provided by voters is analysed by an independent market research company to provide the list of winners.

This year’s awards were presented at a ceremony at the Royal Garden hotel in London’s Kensington on September 26.

To raise funds for our chosen cause, the Royal Hospital for Neuro-disability, our annual online charity auction kicks off at the end of October.

We are grateful for the support of our award sponsor, Heathrow Express, and our reception sponsors, AeroMobile and Panasonic Avionics Corporation.

AIRLINES

Best Airline

  • 1 British Airways
  • 2 Singapore Airlines
  • 3 Emirates
  • 4 Cathay Pacific
  • 5 Qatar Airways

Best Short-Haul Carrier

  • 1 British Airways
  • 2 Swiss International Air Lines
  • 3 Lufthansa
  • 4 Eurostar

Best Long-Haul Airline 

  • 1 Singapore Airlines
  • 2 British Airways
  • 3 Emirates
  • 4 Cathay Pacific

Best Frequent Flyer Programme 

  • 1 British Airways Executive Club
  • 2 Lufthansa Miles & More
  • 3 bmi Diamond Club
  • 4 Virgin Atlantic Flying Club

Best First Class 

  • 1 Emirates
  • 2 Singapore Airlines
  • 3 British Airways
  • 4 Cathay Pacific

Best Business Class 

  • 1 Singapore Airlines
  • 2 British Airways
  • 3 Qatar Airways
  • 4 Emirates
  • 5 Virgin Atlantic

Best Premium Economy Class 

  • 1 Virgin Atlantic
  • 2 Qantas
  • 3 Air New Zealand
  • 4 British Airways

Best Economy Class 

  • 1 Singapore Airlines
  • 2 Emirates
  • 3 British Airways
  • 4 Qatar Airways

Best North American Airline 

  • 1 Air Canada
  • 2 Continental Airlines
  • 3 American Airlines
  • 4 United Airlines

Best Eastern European Airline 

  • 1 LOT Polish Airlines
  • 2 Malev Hungarian Airlines
  • 3 CSA Czech Airlines

Best Cabin Staff 

  • 1 Singapore Airlines
  • 2 Cathay Pacific
  • 3 British Airways
  • 4 Virgin Atlantic

Best Airline Alliance 

  • 1 Star Alliance
  • 2 oneworld
  • 3 SkyTeam

Best Low-Cost Airline 

  • 1 easyJet
  • 2 Air Asia
  • 3 Flybe
  • 4 Air Berlin

Best Asian Airline 

  • 1 Singapore Airlines
  • 2 Cathay Pacific
  • 3 Thai Airways
  • 4 Korean Air

Best Middle Eastern Airline 

  • 1 Emirates
  • 2 Qatar Airways
  • 3 Etihad Airways
  • 4 El Al

Best African Airline 

  • 1 South African Airways
  • 2 Kenya Airways
  • 3 Egyptair

Best Indian Airline 

  • 1 Kingfisher Airlines
  • 2 Jet Airways
  • 3 Air India

AIRPORTS

Best Airport in the World 

  • 1 Singapore Changi Airport
  • 2 Hong Kong International Airport
  • 3 Dubai International Airport
  • 4 Amsterdam Schiphol Airport  

Best Airport in Europe 

  • 1 Amsterdam Schiphol Airport
  • 2 London Heathrow Airport
  • 3 Munich Airport
  • 4 Zurich Airport

Best Airport for Tax-Free Shopping 

  • 1 London Heathrow Airport
  • 2 Singapore Changi Airport
  • 3 Dubai International Airport
  • 4 Hong Kong International Airport

Best Airport Lounge 

  • 1 Virgin Atlantic Clubhouse, London Heathrow
  • 2 Singapore Airlines SilverKris Lounge, Singapore
  • 3 British Airways T5, London Heathrow
  • 4 Cathay Pacific, Hong Kong

HOTELS

Best Business Hotel Chain Worldwide 

  • 1 Four Seasons
  • 2 Hilton Hotels and Resorts
  • 3 Mandarin Oriental
  • 4 Marriott
  • 5 InterContinental

Best Business Hotel Chain in the UK 

  • 1 Hilton Hotels and Resorts
  • 2 Hotel du Vin
  • 3 Malmaison
  • 4 Marriott

Best Business Hotel Chain in Europe 

  • 1 Hilton Hotels and Resorts
  • 2 Sofitel
  • 3 InterContinental
  • 4 Sheraton

Best Business Hotel Chain in North America 

  • 1 Marriott
  • 2 Hilton Hotels and Resorts
  • 3 Four Seasons
  • 4 Hyatt

Best Business Hotel Chain in Middle East 

  • 1 Jumeirah
  • 2 Rotana
  • 3 InterContinental
  • 4 Sheraton

Best Business Hotel Chain in Asia-Pacific 

  • 1 Shangri-La
  • 2 Mandarin Oriental
  • 3 Four Seasons
  • 4 Hyatt

Best Business Hotel Chain in India 

  • 1 Taj Hotels Resorts and Palaces
  • 2 Oberoi Hotels and Resorts
  • 3 The Leela Palaces Hotels and Resorts

Best Budget Hotel Chain 

  • 1 Holiday Inn Express
  • 2 Premier Inn
  • 3 Ibis
  • 4 Holiday Inn

Best Luxury Hotel Chain 

  • 1 Four Seasons
  • 2 Mandarin Oriental
  • 3 Shangri-La
  • 4 Conrad

Best Hotel Loyalty Scheme 

  • 1 InterContinental Priority Club
  • 2 Hilton HHonors
  • 3 Starwood Preferred Guest
  • 4 Marriott Rewards

Best Serviced Apartment Company 

  • 1 Ascott
  • 2 Citadines
  • 3 Marriott
  • 4 Frasers Hospitality 

Best Smaller Hotel Chain

  • 1 Malmaison
  • 2 Hotel du Vin
  • 3 Rocco Forte Hotels
  • 4 Mandarin Oriental

Best Business Hotel Worldwide

  • 1 The Peninsula Hong Kong
  • 2 Mandarin Oriental Bangkok
  • 3 Four Seasons Hong Kong
  • 4 Shangri-La Singapore

Best New Business Hotel

  • 1 W London Leicester Square
  • 2 Ritz-Carlton Hong Kong
  • 3 W Hong Kong
  • 4 Fullerton Bay Singapore
  • 5 Radisson Blu Zurich Airport 

Best Business Hotel in Western Europe

  • 1 Four Seasons George V Paris
  • 2 Hilton Arc de Triomphe Paris
  • 3 InterContinental Paris
  • 4 Grand Hyatt Berlin

Best Business Hotel in Eastern Europe

  • 1 Hilton Prague
  • 2 Four Seasons Budapest
  • 3 InterContinental Budapest
  • 4 Four Seasons Prague

Best Business Hotel in North America

  • 1 Waldorf Astoria New York
  • 2 Four Seasons New York
  • 3 Sofitel New York
  • 4 St Regis New York

Best Business Hotel in Middle East

  • 1 Jumeirah Emirates Towers Dubai
  • 2 Grosvenor House Dubai
  • 3 Grand Hyatt Dubai
  • 4 InterContinental Dubai Festival City

Best Business Hotel in Asia-Pacific

  • 1 The Peninsula Hong Kong
  • 2 Mandarin Oriental Bangkok
  • 3 Raffles Singapore
  • 4 Shangri-La Singapore

Best Business Hotel in the UK

  • 1 London Hilton on Park Lane
  • 2 InterContinental London Park Lane
  • 3 Sofitel London Heathrow
  • 4 Mandarin Oriental Hyde Park London

Best Airport Hotel

  • 1 Regal Airport Hotel Hong Kong
  • 2 Sofitel London Heathrow
  • 3 Crowne Plaza Singapore
  • 4 Hilton London Heathrow/ Sofitel London Gatwick

SURFACE TRAVEL

Best UK Domestic Train Service

  • 1 Virgin Trains
  • 2 First Great Western
  • 3 Heathrow Express
  • 4 Chiltern Railways

Best Car Rental Company Worldwide

  • 1 Avis
  • 2 Hertz
  • 3 Europcar
  • 4 Budget

Best Car Rental Company in Europe

  • 1 Avis
  • 2 Hertz
  • 3 Europcar
  • 4 Sixt

Best Car Rental Company in North America

  • 1 Hertz
  • 2 Avis
  • 3 Alamo
  • 4 Enterprise

OTHER

Favourite Luggage Brand

  • 1 Samsonite
  • 2 Tumi
  • 3 Delsey
  • 4 Rimowa