AirAsia X launches Empty Seat Option
Originally published on www.businesstraveller.asia 13/02/2012 - Filed under: News »
AirAsia X has launched a new “Empty Seat Option” (ESO), enabling guests to book unoccupied seats next to them, by paying a small fee, for extra comfort.
This ancillary offering, which is currently only available for online bookings, is sure to be embraced by passengers on a low-cost long-haul flight.
To opt for the ESO, passengers making bookings online simply have to select “Upgrade with Optiontown” under the flight information section. Upon selecting the ESO, passengers will need to enter their current flight booking number and pay a sign-up fee of US$0.9 in additional to the ESO fee that varies between US$20 and US$50 depending on the destination and time of travel.
If the empty seat is available, a confirmation will be emailed to the passenger before departure. If it is unavailable, the fee will be refunded automatically.
This innovation comes shortly after the carrier launched an upgrade option enabling passengers to pay a small fee and upgrade to a flatbed premium.
Azran Osman-Rani, chief executive of AirAsia X, said: “AirAsia X remains focused on maintaining its global leadership position in the low cost long-haul segment. I believe the ESO will be a great addition to our family of ancillary products which will further increase our ancillary revenue stream.”
For more information, visit www.airasia.com
Alisha Haridasani
Read more about...
Bookmark with:
COMMENTS »
theworldtraveller - 14/02/2012 09:15
Maybe they should concentrate on selling all their seats, instead of selling empty seats!
alistairNicoll - 17/02/2012 11:37
Might explain why they are withdrawing from London, Paris and India if all they are carrying is fresh air
ADD A COMMENT »
Four hours in Buenos Aires 27/05/2012
Liat Clark finds exquisite graves, smart boutiques and vintage wines in the Argentine city — full story »
Access all areas 26/05/2012
From VIP privileges to travel arrangements, Jenny Southan discovers how concierge companies can enhance your personal and professional life — full story »
Win flights and hotel stays with Business Traveller 26/05/2012
There's just a few days left to enter this month's great competitions, with prizes including a four-night stay at the Regal Airport Hotel Hong Kong, flights to Edinburgh with Cityjet, and a stay at Aloft London Excel — full story »
